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Unable to login Bitbucket - We couldn’t log you in

timofte.radu
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January 10, 2024

Hello,

I am getting following error when login to bitbucket account.

 

"You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again."

I suspect that my account is marked as inactive and needs reactivation.

Could anyone please help?

 

Thanks,

Radu

2 answers

1 vote
Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 11, 2024

Hey @timofte.radu and welcome to the Community!

Your account was indeed inactive on Bitbucket Cloud due to a long period of inactivity. I went ahead and set it to Active again.

If you are still facing issues to login, please let us know.

Thank you, @timofte.radu !

Patrik S

0 votes
Laurie Sciutti
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 10, 2024

Hello @timofte.radu and welcome to the Community!  @Patrik S may be able to assist.

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