Unable to login Bitbucket - We couldn’t log you in

[timofte.radu]

Hello,

I am getting following error when login to bitbucket account.

"You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again."

I suspect that my account is marked as inactive and needs reactivation.

Could anyone please help?

Thanks,

Radu

[Patrik S]

Hey @timofte.radu and welcome to the Community!

Your account was indeed inactive on Bitbucket Cloud due to a long period of inactivity. I went ahead and set it to Active again.

If you are still facing issues to login, please let us know.

Thank you, @timofte.radu !

Patrik S

[Laurie Sciutti]

Hello @timofte.radu and welcome to the Community!  @Patrik S may be able to assist.