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Unable to login Bitbucket - We couldn’t log you in

timofte.radu
timofte.radu
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January 10, 2024

Hello,

I am getting following error when login to bitbucket account.

 

"You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again."

I suspect that my account is marked as inactive and needs reactivation.

Could anyone please help?

 

Thanks,

Radu

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Patrik S
Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 11, 2024

Hey @timofte.radu and welcome to the Community!

Your account was indeed inactive on Bitbucket Cloud due to a long period of inactivity. I went ahead and set it to Active again.

If you are still facing issues to login, please let us know.

Thank you, @timofte.radu !

Patrik S

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Laurie Sciutti
Laurie Sciutti
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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January 10, 2024

Hello @timofte.radu and welcome to the Community!  @Patrik S may be able to assist.

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