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Unable to login Bitbucket - We couldn’t log you in

dyoungky
dyoungky
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June 27, 2023

Hello, I tried to sign in to Bitbucket, but I could not.

Could you help me to do it? 

Thanks:)

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Theodora Boudale
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 28, 2023

Hi @dyoungky and welcome to the community!

Your Bitbucket cloud account was set to inactive which I believe is the reason why you couldn't log in.

I went ahead and reactivated it, could you please try logging in now and let me know if it works?

Kind regards,
Theodora

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Bitbucket
Bitbucket
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CLOUD
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Product Admin
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