Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,456,409
Community Members
 
Community Events
176
Community Groups

Unable to login Bitbucket - We couldn’t log you in

Hi,
I am getting following error when login to bit bucket account.

"You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again."

Thanks,
Sumate

2 answers

0 votes

Hi @Sumate Khaonuna,

Your Bitbucket Cloud account was indeed inactive, so I went ahead and reactivated it.

Please feel free to let me know if you are able to log in now.

Kind regards,
Theodora

0 votes

Hi @Sumate Khaonuna 

Have you tried logging in using another browser and/or incognito/private browser mode?

If you can login using incognito, I'd recommend disabling all your browser extensions, then enabling 1 by 1 and trying each time until your login stops functioning and then you've found the conflicting plugin.


CCM

I've already tried in Edge and incognito mode of Chrome still no luck. I also deleted all cookies and site data related to bitbucket/atlassian/jira.

 

I think i used to have bitbucket long time ago. may be it was suspended/deactived due to inactive for long time.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Site Admin
TAGS

Atlassian Community Events