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Unable to login Bitbucket - We couldn’t log you in



I recently signed up for Atlassian community. Tried to setup Bitbucket as well and I can't seem to login to it.


1 answer

1 accepted

1 vote
Answer accepted

Hi @udith perera,

There is an existing Bitbucket Cloud account with your email that was created quite some time ago, and it has been set to inactive.

I went ahead and reactivated this account, could you please try to log in now and let me know if it works?

Kind regards,

Hi @Theodora Boudale ,

Its success!! 😊

Thanks for support given.


Udith Perera.

That's good to hear, thank you for the update!

Please feel free to reach out if you ever need anything else!

Kind regards,

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