Unable to login Bitbucket - We couldn’t log you in EDITED

Christyowidiasmoro December 19, 2022

Hello,

I am getting following error when login to bit bucket account on every browser.

 

"You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again."

 

All of other products (JIRA, Confluence) are working properly. i am having issue with Bitbucket alone.

 

Thanks.

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Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 19, 2022

Hey Christy,

I could see that your personal workspace was de-activated as it was marked as DORMANT, meaning it was not logged into for a considerable amount of time.

I have re-activated your workspace so you should be able to log in now :)

Cheers!

- Ben (Bitbucket Cloud Support)

Christyowidiasmoro December 20, 2022

Great,

Now I'm able to access to my account.

Thanks.

Rrrr May 19, 2023

So much time lost.

Please vote to have them provide a better error message:

https://jira.atlassian.com/browse/BCLOUD-22664

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