Unable to login Bitbucket - We couldn’t log you in EDITED

[Christyowidiasmoro]

Hello,

I am getting following error when login to bit bucket account on every browser.

"You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again."

All of other products (JIRA, Confluence) are working properly. i am having issue with Bitbucket alone.

Thanks.

[Ben · Accepted solution]

Hey Christy,

I could see that your personal workspace was de-activated as it was marked as DORMANT, meaning it was not logged into for a considerable amount of time.

I have re-activated your workspace so you should be able to log in now :)

Cheers!

- Ben (Bitbucket Cloud Support)

[Christyowidiasmoro]

Great,

Now I'm able to access to my account.

Thanks.

[Rrrr]

So much time lost.

Please vote to have them provide a better error message:

https://jira.atlassian.com/browse/BCLOUD-22664