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Unable to clone repository: Authentication Failed issue

I can successfully log in to

When I try to clone the repository by Tortoisegit by clicking on 'Git Clone' or through Git Bash it asks for credentials and afer I fill in the credentials, it shows an error Authentication failed, as shown in the attached picture. What can be the issue? 

I am using the same credentials that I use to login on the portal. 

2 answers

@navneetk Welcome to the Atlassian Community.

Please check the screenshot - I can't find it.

And AFAIK the credentials should be SSH Public Keys w/ git for clones via SSH, not some web-browser login to the overall Atlassian website.

However I never ran into such a kind of problem, so not so much an expert on that. Perhaps the related community content can jump in and I would totally expect that the documentation should have this perfectly covered.



Go to: Control Panel\All Control Panel Items\Credential Manager

Remove the all Generic Credential from there. And try below in git bash:

git clone

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