Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Tow step verification

Neji Trabelsi
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Apr 03, 2023

hi, I don't remember activating tow step verification to my account, but here am i stuck to access bitbucket

I tried every think even with ssh : 


ssh recovery_codes
Bitbucket two-step recovery codes
If you don't use a password to log in you'll need to contact support to recover your account:
Enter Bitbucket password (Warning: password displays when entered): xxxxx-xxx--xx

Your single-use recovery codes are

Once logged in, you should immediately visit
to add a new two-step device.


but even here I don't have a recovery codes because i never configured !
any help please to access !!! 

1 answer

0 votes
Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Apr 04, 2023

Hello @Neji Trabelsi ,

Welcome to Atlassian Community!

Having 2 step-verification enabled in your Bitbucket account will require you to go through the verification process upon the expiry of an existing active session or when attempting to log in from a new device.

If you lose access to your mobile device, you can access your account using a one-time link sent to the email address associated with user’s account.

The recovery link will allow you to temporarily disable 2SV and log in to the account.

To request the recovery email through the login screen you will need to click on “Forgot code” > Send recovery e-mail when prompted for the 2SV code.

There is a 24-hour wait period to receive the email. Please keep in mind that the 24h delay is a necessary measure to protect our customers and their data.

Thank you, @Neji Trabelsi !

Patrik S

Suggest an answer

Log in or Sign up to answer
Site Admin
AUG Leaders

Atlassian Community Events