The IP of our web server is blocked

[Stephan Hafner]

The IP of our web server seems to be blocked at bitbucket.org. Is there any way to unsubscribe from this list?

Thx for your help.

[Theodora Boudale]

Hi @Stephan Hafner and welcome to the community.

Could you please let us know why you think your server's IP is blocked in Bitbucket Cloud, and also some more details on the issue you are experiencing?

Do you have issues opening the Bitbucket website from that server, or issues with clone/pull/push operations, or something different?

If the issue is with a clone, pull or push operation, what is the output that you get when you try to perform that?

Kind regards,
Theodora

[Pramodh M]

Hi @Stephan Hafner 

Welcome to the Community!!

You need to connect to that IP you have whitelisted or raise a Atlassian Support ticket to get the resolution

Thanks,
Pramodh