Reviewer approved webhook event not supported for Bitbucket Data Center?

[Marie P]

Hi there,

I would like to use the "pr:reviewer:approved" webhook event on Atlassian Bitbucket v8.19.7.

It is listed as a possible event for Bitbucket Server in  https://confluence.atlassian.com/bitbucketserver055/event-payload-940682389.html.

Even though events like "pull request opened" or "pull request updated" do work and send the event successfully, the body for the "pull request approved" event gives me this message:

"message": "Event is not supported: pr:reviewer:approved", "status": "error"

I would appreciate any hint or information about this topic. Why couldn't it be supported in my actual environment? Does it depend on any plugins or versions of Bitbucket Server that need to be installed?

[Aman Shrivastava]

Hi @Marie P

I quickly tested Bitbucket Data Center version 8.19.7's native "Pull request - approved" webhook event, and it triggered successfully (screenshot attached).

This issue can be coming from a configuration setting or plugin in your Bitbucket setup. The <Bitbucket-Home-Directory>/log/atlassian-bitbucket.log file may include more information about this error; however, if no evident errors are found, please raise a ticket with Atlassian support to check the underlying cause of the issue.

Regards,
Aman