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Pipelines fails during deploy

Gennaro October 18, 2022


during my deploy of develop branch on staging environment i receive this error:
Schermata 2022-10-18 alle 17.26.32.png


the only error I can see is this:Schermata 2022-10-18 alle 17.28.35.png
Any Ideas of what I can do?

1 answer

0 votes
Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 20, 2022

Hello @Gennaro ,

Welcome to Atlassian Community.

From the screenshot you have shared, it seems your build is trying to SSH to an external server to execute the deployment, but the SSH command is timing out.

One of the most common causes of this is that the external server is behind a firewall which is blocking the pipeline's IPs from connecting to it.

In this case, I would suggest making sure the following IPs are whitelisted in your firewall and have the connection allowed to your remote server : 

Thank you, @Gennaro .

Kind regards,

Patrik S

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