Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Pipeline stuck error

Tiago Jesus
Contributor
May 23, 2024

We couldn't clone the repository. Try rerunning the pipeline.

1 answer

0 votes
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 24, 2024

Hi Tiago,

I've seen different things causing this error, so we would need some additional info to understand what is happening.

  • Could you open this build's page on Bitbucket's website, expand the Build setup in the Build log, and share the commands and output listed there? These may give us an indication of why this error occurs.

  • Are you running this build on Atlassian's infrastructure or with one of our self-hosted runners? If you are using a runner, is it a Linux Docker, Linux Shell, Windows, or MacOS runner?

  • If you are using a runner, could you also provide the entries from the runner's log at the time this build ran? (Please make sure to sanitize any private data in the logs, prior to sharing).

Kind regards,
Theodora

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events