Our Bitbucket Repository Not Found

Konner Glass
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 11, 2025

Our bitbucket repository is now giving us a 404 error and I cannot access any of bitbucket.
The error says "Resource not found Return to the previous page or go back to your dashboard." However, none of those links nor the main loads and gives the same error. Same case when opening in an incognito tab and repeats for all of our other users. 

I tried to create a support ticket but I can't since I don't have the premium option. I can only post on the community here. Does anyone know how to resolve this or can help me elevate to bitbucket's support? 

We do use other atlassian products so we will be reaching out in those avenues too. 

 

 

1 answer

0 votes
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 11, 2025

Hi @Konner Glass,

Our engineering team is currently investigating this.

You can subscribe for updates on the following Statuspage incident:

Kind regards,
Theodora

Konner Glass
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 11, 2025

@Theodora Boudale , thanks for confirming! Really appreciate it from the team - we can see our repository now and see the respective status page updated. Hope it's able to be completely resolved soon.

Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 11, 2025

Hello @Konner Glass .

Our team has fixed the problem. All affected products are now back online and no further impact has been observed.

We sincerely apologize for this inconvenience and appreciate your patience.

Thank you, @Konner Glass !

Patrik S

 

Like Konner Glass likes this
Konner Glass
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 11, 2025

Awesome, thanks Patrik!

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Product Admin Site Admin
TAGS
AUG Leaders

Atlassian Community Events