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Not recieving email to verify 2FA for Bitbucket

Brittany Scheid
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May 2, 2024

I recently purchased a new phone and am trying to set up 2FA on the new device: I disabled 2FA in Bitbucket, and am now trying to re-enable it. I was able to pair with my authenticator app using the QR code, but have not received a verification email from Bitbucket. It seems that without verification, 2FA is not turned on and I cannot access any of my repositories. 

Edit:

Solved. For others having this issue:Remember to check _all_ email folders, especially if you filter messaged from Bitbucket....

1 answer

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Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 3, 2024

Hey @Brittany Scheid ,

Thank you for reaching out to the Community! 

I see you have edited your question sharing that you were able to find the email in a different folder in your Inbox. Happy to hear you were able to setup the 2FA and thanks for sharing the solution here :)

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