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Not receiving verification code on outlook

Edited

Hi,

my email id: Deepthisree.Vattikuti@target.com.au

The provision for confluence/jira is provided but I'm not able to verify my account. Unable to receive the verification code at my E-mail.

1 answer

1 accepted

0 votes
Answer accepted
Ben Atlassian Team Jun 07, 2022

Hey Deepthi!

Welcome to the Bitbucket Cloud community!

I have just checked your email address and can see that it was added to our internal suppression list due to receiving an SMTP bounce from your mail server:

550: 550 5.4.1 Recipient address rejected: Access denied. AS({hex}) [MW2NAM10FT056.eop-nam10.prod.protection.outlook.com]

I have since removed your email address from this list so you should now be able to perform the same action as previous to have the code sent out and this will be able to be retrieved by your email address.

We have an existing feature request to improve our email system to prevent similar issues from occurring in future - please feel free to "Watch" this to receive future updates:
https://jira.atlassian.com/browse/BCLOUD-20659

Hope this helps.

Cheers!

- Ben (Bitbucket Cloud Support)

Hi @Ben  my issue is resolved now. Thanks a lot!

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