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Not receiving email to complete 2FA verification process.

Vansh Goyal
Vansh Goyal
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August 9, 2024

 

I have tried using Twilio Authy and Duo for authentication.

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Ben
Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 12, 2024

Hi Vansh,

I've just removed your email from our suppression list -  it appears it was added to this list due to an SMTP bounce from your mail server.

You should be able to receive emails now - I have verified that you only have 2FA enabled at the Bitbucket Cloud level, so please follow the Bitbucket Cloud instructions within our documentation below and let me know how this goes:

Cheers!

- Ben (Bitbucket Cloud Support)

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