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Not receiving email to complete 2FA for BitBucket

André Binder
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March 19, 2024

I am not receiving the email to complete the 2FA for Bitbucket.



Can you please help me to clarify this issue?

2 answers

1 vote
Perisic Nikola
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March 19, 2024

Welcome to the community @André Binder 

This is a pretty common issues that users encounter and this is because Atlassian has put your address in their suppression list in order to avoid the spam. 


I will tag Atlassian in here, if you don't receive a response for some time, raise a support ticket and ask for your address to be removed from the suppression list.

Support ticket:

0 votes
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March 19, 2024

Hey @André Binder 

I've reviewed your situation, and it appears that there were no problems with the email delivery on our end. All the emails we've dispatched have successfully reached your mail server. Therefore, it's likely that the email could have been redirected to your mail folder.

Furthermore, I've noticed that you've activated the (2SV) on your Bitbucket account. Could you please confirm if you're still encountering any issues?


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