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Not receiving email notifications

Edited
shenyang4
shenyang4 Sep 01, 2022

Im not receiving any notification email for my issues

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Syahrul
Syahrul Atlassian Team Sep 04, 2022

Hey @shenyang4 

Welcome to the community!

I have looked into this and noticed that your email was caught in the suppression list on 1st September and has since been removed.

This happens because the email we sent to your mailbox was bounced back by your mailbox, which caused your email to be placed under the suppression list to avoid further issues.

Nevertheless, please let me know if you still have issues receiving email notifications.

Cheers,
Syahrul

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shenyang4
shenyang4 Sep 05, 2022

Thank you @Syahrul 

but I still can't receive the email now. How can I operate to receive the email normally?

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