Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Not receiving email notifications

shenyang4 September 1, 2022

Im not receiving any notification email for my issues

1 answer

0 votes
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 4, 2022

Hey @shenyang4 

Welcome to the community!

I have looked into this and noticed that your email was caught in the suppression list on 1st September and has since been removed.

This happens because the email we sent to your mailbox was bounced back by your mailbox, which caused your email to be placed under the suppression list to avoid further issues.

Nevertheless, please let me know if you still have issues receiving email notifications.

Cheers,
Syahrul

shenyang4 September 5, 2022

Thank you @Syahrul 

but I still can't receive the email now. How can I operate to receive the email normally?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events