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Edited
Kristaps Picelēvičs
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Oct 26, 2023

I am trying to send an invite to add new user to workspace, and he is not receiving an invite. Could you please check this up? 

Email:  [REDACTED]

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1 vote
Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 26, 2023

Hi Kristaps,

I have checked our SMTP logs and have not found any bounce errors from the mail server for that user. Please cancel and re-send the invitation again, we have further troubleshooting tips in our article below:

Please let me know if further assistance is required.

Cheers!

- Ben (Bitbucket Cloud Support)

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