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Not receiving Password reset email

Hi my email
chino.b.l.vicente@accenture.com
is not receiving any reset email password
check my spam folder still no reset password email

 

thanks

1 answer

1 accepted

0 votes
Answer accepted

Hello @John,

Welcome to the Community.

There were two errors about non-existence reported for this email last year, so further emails have been suppressed. I removed the bounce, please try to trigger the email another time.

Hope this helps.

Cheers,
Daniil

Thank you
can reset my password now

John, we are facing the same issue. Can you help fix this problem for us?

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