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Not receiving Invite email

Hello there,

A team is currently trying to add me as a team member, but currently I am not receiving the invites in my inbox, so unable to accept it.

I have checked inbox through and through, including spam folder, but I still don't get the invite.


Please help needed.

1 answer

0 votes
Ana Retamal Atlassian Team Aug 13, 2019

Hi Musa, welcome to the Community.

First of all, apologies that it took us so long to respond! 

I've checked our mail system and I couldn't find your email address there. Hopefully you're not still experiencing this issue, but if you are please let us know so we can have a deeper look.

Kind regards,


Hi Ana,

I also have the similar issue while trying to send bitbucket invitation to new user (j*****i@a****

Can you pls help here.



Sameer Mandal

Ana Retamal Atlassian Team Aug 28, 2019

Hi @Sameer Mandal ,

As I told you in your previous post, we received the same request from one of your colleagues. Let's continue working together on the original thread:



 I am facing the same issue . I am not receiving my colleagues's invitation mail.

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