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Not able to change my password

Hi,

 

I forgot the bitbucket password, but when I tried forgot password.

We've sent you a verification email.

 We sent a recovery link to your email address:

example@example.com

 

but I am not receiving any mail.

 

How to reset my password? 

I want to pull a repository from the account

1 answer

0 votes
Syahrul Atlassian Team Jul 03, 2022

Hi @Pinky Pal 

G'Day!

Have you checked your Spam or other folders in your mailbox just in case the email was redirected?

If yes and you still can't locate the email please let me know I can help raise a support ticket to investigate further.

Cheers,
Syahrul

@Syahrul : Not received anywhere. Please help me.

Syahrul Atlassian Team Jul 03, 2022

Hey @Pinky Pal 

Noted, I have created a support ticket on behalf of you and will continue the investigation there.

Cheers,
Syahrul

Like Pinky Pal likes this
Syahrul Atlassian Team Jul 05, 2022

Hey @Pinky Pal 

Can you view the ticket here and respond to my query there?

Thanks,
Syahrul

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