Not able to change my password

[Pinky Pal]

Hi,

I forgot the bitbucket password, but when I tried forgot password.

We've sent you a verification email.

 We sent a recovery link to your email address:

example@example.com

but I am not receiving any mail.

How to reset my password? 

I want to pull a repository from the account

[Syahrul]

Hi @Pinky Pal 

G'Day!

Have you checked your Spam or other folders in your mailbox just in case the email was redirected?

If yes and you still can't locate the email please let me know I can help raise a support ticket to investigate further.

Cheers,
Syahrul

[Pinky Pal]

@Syahrul : Not received anywhere. Please help me.

[Syahrul]

Hey @Pinky Pal 

Noted, I have created a support ticket on behalf of you and will continue the investigation there.

Cheers,
Syahrul

[Pinky Pal]

Any update @Syahrul ?

[Syahrul]

Hey @Pinky Pal 

Can you view the ticket here and respond to my query there?

Thanks,
Syahrul