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No verification email after setting up 2FA

Jason Wu
Jason Wu
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July 29, 2024

I have setup the 2FA with Authy but I didn't receive the verification email. 

I have check my junk mail folder and it is not there. 

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Nikola Perisic
Nikola Perisic
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July 30, 2024

Hello @Jason Wu 

This is happening because your email has ended on the surpression list. Someone from Atlassian can help you out by removing your email from the block list. You can make a request here: https://support.atlassian.com/contact/#/

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Jason Wu
Jason Wu
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
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July 30, 2024

Thx, I will try to contact the support

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