Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Need to change Bitbucket license at the same time we change Jira and Confluence licenses?

Hi Support Team,

 

I have learnt about transfering ownership for Bitbucket and Jira, Confluence via these articles:  

https://support.atlassian.com/bitbucket-cloud/docs/transfer-repository-ownership/

https://confluence.atlassian.com/cloudkb/transfer-jira-or-confluence-account-ownership-to-another-user-691012069.

 

In case all Bitbucket, Jira and Confluence above have been registered under one same license. Now, I would like to change ownership to a different/ brand-new license. However, it is possible to transfer the account ownership for Jira and Confluence first, then transfer repository ownership for Bitbucket at another time? Please advise. 

 

Thank you,

1 answer

0 votes
Ana Retamal Atlassian Team Nov 05, 2020

Hi @Do Hai Le, thanks for reaching out! 

Allow me to try to clarify some things first to make sure we're on the same page :) 

In the case of Bitbucket, the transfer is referring to changing the ownership of a single repository from one user to another user. This does not change who owns the Bitbucket account, it only changes who is the owner for one of the repositories. Note also that licenses are only used for our Server products, but seems like you're talking about our Cloud platform. 

Regarding Jira and Confluence, the transfer refers to moving the billing and technical contacts (who own the whole Jira or Confluence site) to a different user, so this new user can continue being in charge of Jira and Confluence. Again, since we are talking about Cloud, there are no licenses, maybe you're referring to the Sen number?

At this point, I'm having difficulty understanding what the end goal is. Could you explain in more detail what you're trying to achieve, so we can assist you better?

Best regards, 

Ana

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Bitbucket

New improvements to user management in Bitbucket Cloud 👥

Hey Community! We’re willing to wager that quite a few of you not only use Bitbucket, but administer it too. Our team is excited to share that we’ll be releasing improvements throughout this month of...

3,734 views 10 16
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you