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Merge Button is Disabled

Eshan Konu
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September 7, 2023


I am using a free bitbucket workplace and I have two admins. One admin has the privilege to merge pull requests and the other one doesn't have. The merge button is greyed out and when hover over the button there's a msg saying that "Must pass merge checks before merging".

What could be the reason for this? I checked the repository and there's no merge checks configured.


1 answer

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Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 7, 2023

Hello @Eshan Konu ,

It seems you were affected by an incident where some customers were experiencing issues merging pull requests via the website.

Our development team has already implemented a fix and the incident has been resolved.

For further details, you can check Bitbucket Status page :

We apologize for any inconvenience this caused to you and your team.

Thank you!

Patrik S

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