Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Lost access to my email

I've lost access to my email due to Google discontinuing support for Google hosted email.  (I didn't think it was a problem since you used to allow username login).  

In any case, 

My user `soitgoes` and email `martin.murphy@whiteboard-it.com`.  What can I do to restore access to those repositories or change the email.

I have a new user martin.murphy@911cellular.com

Thanks in advance.  

1 answer

0 votes
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Aug 18, 2022

Hey @Martin Murphy 

Welcome to the community.

I wonder if you can still log in to the Bitbucket account via the UI.

If yes, can you add an alias email that you wish to change in it following the guide here and get back to me? 

Cheers,
Syahrul

I can no longer login with my username so I cannot do that unfortunately

I can show you my id my old business license to prove my identity

Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Sep 04, 2022

Hey @Martin Murphy 

Apologize for the delay.

Do you still need help with this? If yes, please let me know, as I believe we may need to raise a support ticket for you to continue the investigation.

Cheers,
Syahrul

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events