Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Import Failed

I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 18, 2024

Hello! I'm trying to import repo from gitlab to bitbucket but when I try to import, it says "

Import failed

This repository was not imported.

Ask your administrators to check the logs for details."

I can't see any detail in audit logs. How can I reach the logs? 

1 answer

0 votes
Aman Shrivastava
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 20, 2024

Hi Enes,

I believe you are importing the repository using the "Import repository" option from the GUI. To check the error/events, you would need to look into <Bitbucket-Home-Directory>/log/atlassian-bitbucket.log file.
The atlassian-bitbucket.log will have the events of what really occurs during the import, whereas the access log merely records incoming requests and the responses that follow.

Do not hesitate to open a support request with Atlassian if you require any assistance determining the root cause of the problem.


Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events