Hi, welcome to the Community!
This is something that you need to do yourself. If you lost your phone but still have access to your computer, you can run the following command to receive recovery codes:
ssh firstname.lastname@example.org recovery_codes
This will bring out 6 recovery codes (one time use only) that you can use to get into your Bitbucket Cloud account. This is explained at Retrieve recovery codes through SSH.
Once you're into your account, you can disable two step verification following these instructions:
Hope this helps,
Having a look at your screenshot I can see that two-step verification is not enabled in your account. I've also checked your account in our system and I can see that it is indeed disabled.
The steps you're being shown in the screen are so you can enable it for your account.
Hope that clarifies. Let us know if you have any questions!
Hello Community, I’m Anton Genkin, a product manager on the Bitbucket Server and Data Center team and am excited to share that Bitbucket Server 7.0 is now available! It's a platform release, one th...
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