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I created the workspace, it asks for admin permissions

piotrpoz
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July 27, 2024

So I created the workspace, now when trying to access users management it shows lock icon with 

You need permission

Request access from your administrator.

 

But I created it so I don't follow who I suppose to contact with. Any help?

2 answers

0 votes
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 30, 2024

Hi Piotr and welcome to the community!

Did you recently create this workspace from https://admin.atlassian.com/? This error is typically displayed in https://admin.atlassian.com/ when you don't have enough permissions in the Org you are trying to access.

Could you please let me know the following so I can better help you:

  • If you log in to https://bitbucket.org/, then select your avatar (top right corner), then select All workspaces, do you see the workspace you created listed on that page?
  • If you do, could you please let me know the last two letters of the workspace name you see there? I can then double-check if it is one of the workspaces listed for your user on our end and also which Org it is linked to.

Kind regards,
Theodora

0 votes
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 27, 2024

Hi @piotrpoz and welcome to the community,

Try to go here: https://bitbucket.org/YOURBITBUCKETNAME/workspace/settings/groups and see if you can locate yourself inside any admin group

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