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I am unable to login to my bitbucket account.

John Pethers
John Pethers
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July 10, 2024

Atlassian credentials are fine but I get the "We couldnt log you in" error every time I try to access bitbucket.

 

Please help.

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Theodora Boudale
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 10, 2024

Hi John and welcome to the community!

Your Bitbucket Cloud account was in a dormant state, which is the reason for the error you were seeing.

I went ahead and reactivated it. Could you please try logging in when you have some time, and let me know if the issue is resolved?

Kind regards,
Theodora

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John Pethers
John Pethers
I'm New Here
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July 13, 2024

Perfect thank you

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Theodora Boudale
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 15, 2024

You are very welcome. Please feel free to reach out if you ever need anything else!

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Bitbucket
Bitbucket
DEPLOYMENT TYPE
CLOUD
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