Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,462,136
Community Members
 
Community Events
176
Community Groups

I Registered To Bitbucket With My Work Email, However I Don't Have an Access Now

Fatih I'm New Here Jan 05, 2023

Hi,

I registered to Bitbucket my work email 4 years ago. I left the work and I don't have an access to that email. So, I cannot reach my atlassian account.

 

What should I do? Is there any account recover process?

 

Thank you for your suggestions

1 answer

0 votes

Hi @Fatih,

If the account is not managed by your former employer and you remember the password, you can log in to the account and then change its email from this page: https://id.atlassian.com/manage-profile/email

If you don't remember the password or if the account is managed by your former employer, it will not be possible to access the account and change its email.

The Bitbucket Cloud support team cannot change the primary email address of an account if someone reaches out from an email that is not associated with that account.

Kind regards,
Theodora

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Site Admin
TAGS

Atlassian Community Events