Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,462,136
Community Members
 
Community Events
176
Community Groups

I Registered To Bitbucket With My Work Email, However I Don't Have an Access Now

Fatih
Fatih I'm New Here Jan 05, 2023

Hi,

I registered to Bitbucket my work email 4 years ago. I left the work and I don't have an access to that email. So, I cannot reach my atlassian account.

 

What should I do? Is there any account recover process?

 

Thank you for your suggestions

Answer
Watch
Like Jakub Fojtík likes this
78 views

1 answer

0 votes
Theodora Boudale
Theodora Boudale Atlassian Team Jan 09, 2023

Hi @Fatih,

If the account is not managed by your former employer and you remember the password, you can log in to the account and then change its email from this page: https://id.atlassian.com/manage-profile/email

If you don't remember the password or if the account is managed by your former employer, it will not be possible to access the account and change its email.

The Bitbucket Cloud support team cannot change the primary email address of an account if someone reaches out from an email that is not associated with that account.

Kind regards,
Theodora

Reply

Suggest an answer

Log in or Sign up to answer
Bitbucket
Bitbucket
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Site Admin
TAGS

Atlassian Community Events

See all events