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How to securely access bitbucket from corporate firewall? Please help in a detailed SOP.

TRIVEDI ABHISHEK May 9, 2022

We cannot clone from bitbucket to our system when it is connected to mahindra domain, So please help in a detailed answer which can justify the security concerns of our security team and provide a logical, secured and detailed answer.

The error is as follows:

ssh: Could not resolve hostname bitbucket.org: Temporary failure in name resolution
fatal: Could not read from remote repository.

Please make sure you have the correct access rights
and the repository exists.

1 answer

1 vote
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 9, 2022

Welcome to the Atlassian Community!

Your network team needs to fix the DNS setup of your network.

The error 

ssh: Could not resolve hostname bitbucket.org:

is telling us that your server simply can't find Bitbucket, and that's because your DNS is not working for that machine.

TRIVEDI ABHISHEK May 9, 2022

We are able to curl bitbucket.org  when used proxy which is set by the organization. and we are also able to access portal from mahindra domain. We are only facing issue while using git clone. So, is it still the problem of dns only?

while I run https git clone, It shows following error. [ fatal: unable to access 'bitbucket.org/<account>/<repo>' : could not resolve host: bitbucket.org] 

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