Hi, I have been away from bitbucket no more than a year. Then today I tried to update some repositories I need to work on, and got this big sorprise.
But based on that message, I should get an email, and I did not. So I have no idea of how to re-activate my account.
Using a different account I can get in and see my account is there and has permissions to all repositories. But I dont know what else to do.
Does anyone can help with this ?
Thank you so much for your time.
Hello, @Sergio Hernandez
Welcome to the community.
I can see from our end that the email has been sent out to the affected user accordingly.
I suspect the email may have been redirected in your mailbox to the Spam/Other folder so I suggest starting looking into that.
If you still can't locate the email, try searching your email using this sender email "@am.atlassian.com"
Hope this helps.
Cheers,
Syahrul
Hi @Syahrul, thank you so much for your prompt answer.
Is there any possibility that Atlassian sends that email again? I usually delete all spam emails (I just don't like them), so probably I did it including that one.
Is there any other way to reactivate that account ?
Best regards,
Sergio.
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Hi @Sergio Hernandez ,
I believe you can trigger that again by logging in at https://id.atlassian.com/login/
Let me know how it goes.
Cheers,
Syahrul
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