How do I log into my account?

David Avagian
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January 12, 2025

I couldn't log in with my password only because I saved the browser, I changed the password to a new

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Sahir Maharaj
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January 13, 2025

Hello @David Avagian

If you’re having trouble logging into your Atlassian account, ensure you’re using the correct email address and password.

If you’ve saved your login details in the browser but forgotten your password, use the "Forgot Password" option to reset it.

I recommend to verify that the reset email isn’t in your spam folder if you don’t see it in your inbox :)

If these steps don’t resolve the issue, your account may require additional verification or assistance from Atlassian. Open a ticket at https://support.atlassian.com/contact/#/ for further support in recovering your account.

Ben
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January 14, 2025

Hi

You'll need to reset your password if you can't access your account - if you don't have access to the email that belongs to that account for reset verification, unfortunately, there is nothing more we can do to assist (this is a security requirement):

Cheers!

- Ben (Bitbucket Cloud Support)

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