How do I change the Windows service account

[Brett May]

I am building our BitBucket server.  I used the Windows installer.  After the install, everything worked.  Now I need to change the Windows service account that BitBucket uses.  After I changed it from the default .\atlbitbucket, I can no longer connect via web interface and the BitBucket service will not start.  Any help would be appreciated.  Thanks.

[Peter DeWitt · Accepted solution]

@Brett May , Not a Bitbucket Expert but did you follow this process for setting up the Service Account?

https://confluence.atlassian.com/bitbucketserver/running-bitbucket-server-as-a-windows-service-776640048.html

Also, is there anything in the logs showing an error when the service tries to start?

-pjd 

[Mikael Sandberg]

Also have a look at this thread, https://community.atlassian.com/t5/Bitbucket-questions/How-to-change-user-account-for-Windows-Bitbucket-service/qaq-p/167763. It might be that the ACLs on Bitbucket home directory is causing it.