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How can we turn OFF HINTS/TIPS in the new UI? Edited

Joe Geaney Dec 10, 2017

I'm using the new UI and it's fine, EXCEPT it keeps offering HINTS/TIPS that I've seen before, with no obvious option to suppress them.

Am I missing something?  They are quite intrusive popups and some of them require clicking through a tip or two like a short wizard, before they'll go away.

Very counter-productive!

2 answers

0 votes
Ana Retamal Ortiz Atlassian Team Dec 12, 2017

Hi Joe! Are you using Cloud or Server? In which if the screens are you seeing this tips? Can you send us a screenshot the next time it happens? 

Thanks,

Ana

0 votes
Joe Geaney Dec 12, 2017

Thanks Ana - Cloud I guess - at https://(our-company).atlassian.net
I'll send a screenshot when I can :)

Ana Retamal Ortiz Atlassian Team Dec 13, 2017

Yes, Joe, that would be Cloud :) However that's not a Bitbucket URL, I guess you must be using either Jira or Confluence. Let us know in your next message so we can give you the right instructions.

Have a nice day! 

Ana

Joe Geaney Dec 17, 2017

This hasn't happened since I complained Ana - not in JIRA nor Confluence.  If it recurs, I'll send a screenshot.  Either I was having a brain timeout, or this phenomenon got altered at the cloud end :)  Joe

Ana Retamal Ortiz Atlassian Team Dec 18, 2017

Well, glad is not happening anymore :) If you need anything else let us know!

Have a nice day,

Ana

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