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Hi, I'm having trouble logging into my Bitbucket account

Roman Kakhnii
Roman Kakhnii
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Oct 31, 2023

Hi, I'm having trouble logging into my Bitbucket account. Constantly displays the error Two-step verification failed. Tried entering the recovery code/authy code, but nothing helps

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Roman Kakhnii
Roman Kakhnii
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Oct 31, 2023 • edited

** I also tried executing the command ssh git@bitbucket.org recovery_codes, the output was: 

 

authenticated via ssh key.

You can use git to connect to Bitbucket. Shell access is disabled

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Mark C
Mark C
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 31, 2023

Hi @Roman Kakhnii

Welcome to the community.

To disable your Bitbucket Cloud account's 2FA, you can follow this knowledge-based article. - How to Disable/Reset 2FA on Bitbucket Cloud and Atlassian Account

Regards,
Mark C

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