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Fattal error while cloning repository

arun kumar
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March 23, 2023

Hi Team,

Does any one face this kind of issues while cloning repository

remote: Login failed due to incorrect login credentials or method.
remote: If you are unsure of which login details or login method to use, visit:
remote: https://support.atlassian.com/bitbucket-cloud/docs/log-into-or-connect-to-bitbucket-cloud/
fatal: Authentication failed for 'https://bitbucket.org/xxx/xxx.git/'

1 answer

0 votes
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 27, 2023

G'day, @arun kumar 

May I know how you clone the repository because the error seems like it's showing you are not using the right authentication method?

Essentially when cloning a repository you can open the repository and click the Clone button on the top right corner. Then select which connection you wish to use to clone for example HTTPS:

git clone https://<username>@bitbucket.org/<WorkspaceName>/<RepoName>.git

You'll be asked to provide a password as authentication in the next steps. You need to generate an App Password as your authentication credentials, please check our page below on how to generate an App Password:

https://support.atlassian.com/bitbucket-cloud/docs/app-passwords/

Let me know if you have any additional questions.

Cheers,
Syahrul

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