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Email notifications stopped

Vishal Raut
Vishal Raut Jan 03, 2023

Hello, I have recently stopped receiving email notifications for pull requests and such like. From searching the discussion pages it looks like our emails could be on the suppression list; is there anyway of checking this? Or do you have any other suggestions on what may have changed.

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Theodora Boudale
Theodora Boudale Atlassian Team Jan 04, 2023

Hi @Vishal Raut,

Your email address was indeed in one of our suppression lists. This happens when we try to send an email to your email address, and receive a hard bounce response from your mail server, indicating permanent failure.

I went ahead and removed your email address from the suppression list, can you please keep an eye on your emails and let me know if you can receive email notifications now?

Also, are there more team members of yours with this issue?

Kind regards,
Theodora

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Vishal Raut
Vishal Raut Jan 04, 2023

hey @Theodora Boudale ,

 Now i am able to received email notifications.. 

Thanks for quick help. Really appreciate

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Theodora Boudale
Theodora Boudale Atlassian Team Jan 04, 2023

Hi Vishal,

That's good to hear, thank you for the update!

Please feel free to reach out if you ever need anything else.

Kind regards,
Theodora

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