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Could not login to bitbucket with atlassian user name and password.

Durga Nuvvula
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I'm New Here
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August 14, 2022

We couldn’t log you in, when trying to get to bitbucket after logging into atlassian account. 

Screen Shot 2022-08-14 at 11.35.40 PM.png

 

Its repeatedly asking for sign in, which is not getting through.

Screen Shot 2022-08-14 at 11.35.13 PM.png

1 answer

0 votes
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 16, 2022

Hey @Durga Nuvvula 

Welcome to the community!

The issue happens if you have an add-on that tampers with Atlassian login.

To identify the add-on, I suggest disabling all add-ons installed in your Web browser and restoring the browser default settings, then try again.

If that works, try enabling your add-ons again one by one to see which add-ons is causing the issue.

I hope this helps.

Cheers,
Syahrul

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