Codeowners: Native feature and App (add-on)

[luis_pulido]

Hi team, 

we have codeowners by using the add-on here more info , and it works well. But we want move to native feature, so we added the .bitbucket and added the teams.yaml and so. Finally we have created a PR using this branch as a destination, but I can't see any reviewer assigned nor errors, is like not processed, any help on this?? using cloud repo (not data center). Maybe any incompatibility between add-on and feature one? 

Thanks in advance

[Theodora Boudale]

Hi Luis and welcome to the community!

I assume you added a .bitbucket directory with CODEOWNERS and teams.yaml files on the destination branch of the PR you are trying to open? These files are read from the destination branch of the PR.

I see that the app you linked also uses a file named CODEOWNERS at the root of the repo. Do you still have that file at the destination branch? If so, Bitbucket may try to read from that file and if that has syntax that is not supported by Bitbucket's CODEOWNERS, then assigning reviewers may not work. If such a file exists at the root of the repo on the destination branch, I suggest removing it and trying again.

If the issue still persists, we will need to check the files in your repo and see if there is another error in the content of the files. Since you have access to a workspace on a paid billing plan, you can create a ticket with the support team for further investigation.

You can create a ticket via https://support.atlassian.com/contact/#/, in "What can we help you with?" select "Technical issues and bugs" and then Bitbucket Cloud as product. When you are asked to provide the workspace URL, please make sure you enter the URL of the workspace that is on a paid billing plan to proceed with ticket creation.

Kind regards,
Theodora