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Change bitbucket's username

Nick Tran Duy Hieu Trung
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Sep 21, 2023

Hi everyone. Please help me

I changed my username to first digit uppercase (e.g. Myusername1) but when I want to change to (myusername1). Bitbucket showed that a username already exited.

Can anyone help me to change this? 

Hope I can get a response from all of you guys ASAP.

Thank you and regards.


2 answers

0 votes
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Sep 25, 2023

Hi Nick and welcome to the community!

Just a heads up, I removed the username from your post to comply with our privacy policy.

Could you please try the following?

  • If your username is e.g. Myusername1, change it first to Myusername123 or something different
  • After you successfully make this change, change it again to myusername1

Please feel free to let me know if it works or if you still need assistance!

Kind regards,

0 votes
Peter Tran - DevSamurai
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Sep 21, 2023

Hi @Nick Tran Duy Hieu Trung , 
I understand that you are trying to change your Bitbucket username to nick-trungtdh1, but you are receiving an error message that the username already exists.

This is likely because the username Nick-trungtdh1 is already in use by another user. Bitbucket usernames are case-insensitive, so Nick-trungtdh1 and nick-trungtdh1 are considered to be the same username.

To change your username to nick-trungtdh1, you will need to choose a different username for your current account.

You can do this by following these steps:
- Go to your Bitbucket profile page.
- Click on the Settings tab.
- Under Bitbucket profile settings, click on Change username.
- Enter a new username and click on Change username.
- Once you have changed your username, you will need to log out of Bitbucket and log back in with your new username.

If you are unable to change your username because you no longer have access to your current account, you can contact Bitbucket support for assistance.

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