Is it possible to change the billing contact / billing email address to someone not included in the list of users? Would prefer if the monthly invoice email could be sent directly to our accounts department.
To have the invoices sent to a different email address than the Bitbucket account's owner, this needs to be set up at https://my.atlassian.com. The desired email address needs to be added as primary billing contact, for more details you can check
How to update the contacts in my Atlassian products.
Hope that helps :)
Hi Phil, I'm afraid that's not correct, the new email address can always be made primary, it just follows different steps:
This is explained in the article I linked about.
I hope this clarifies your concern and if you still have questions please let us know!
Hi Phil, welcome to the Community!
Bitbucket Cloud doesn't have a billing contact, the account (if not in the Free plan) will be paid by the owner. Are you maybe referring to a different product?
Please let us know and we'll be happy to help :)
Hi @Demetris Constantinou, you can change the contacts by following the steps at How do I update the Billing and Technical Contacts for my Atlassian products?
Let us know if you have any questions,
Am afraid this works only for Jira/Confluence/Service desk but NOT for Bitbucket! For bitbucket as you also mention above it requires OWNERSHIP - not just admin.
The link answers what we already know and have done. We have been though finding it impossible to change the billing address as an example for Bitbucket
I guess this is still a problem? I have been going around in circles for 45mins trying to figure out how to add a billing contact for Bitbucket... Why the heck is it completely different than Jira? We have both products but have to manage the billing in two separate ways/places? This is crazy.
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