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Cannot receive invitation email

Dat Nguyen November 30, 2021

Hello Bitbucket, 

I could not receive the invitation email (an.pham@apacpro.com). 

Can you help to check this problem? 

 

Thanks,

Tony

1 answer

0 votes
Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 30, 2021

Hi Dat!

Based on our internal suppression list, we found that the email address which you have listed bounced the following SMTP error from your mail server and therefore the email was added to this list:

550: 550-5.1.1 The email account that you tried to reach does not exist. Please try 550-5.1.1 double-checking the recipient's email address for typos or 550-5.1.1 unnecessary spaces. Learn more at 550 5.1.1 https://support.google.com/mail/?p=NoSuch... - gsmtp

I have since removed your email address from our suppression list. Can you please try to remove and re-send the invitation for me? It should now reach the mailbox.

- Cheers!

westprophet December 1, 2021

Hi. I have a similar problem. I want to transfer my repositories to my other account. (on this email admin@redw.me)

12 hours have passed and I have not received a mail request to confirm the transfer of repositories

Dat Nguyen December 2, 2021

Hi Ben,

It works now. Thanks for your supporting.

Cheers!

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