Cannot receive Bitbucket workspace invitation email

[Steve Tran]

My project manager is trying to send me invitation to join the project workspace, but I don’t receive any emails. This has been tried multiple times on multiple days to no avail. I do not know they project workspace’s url so I cannot submit a support ticket. Is there anything else I can do?

[Ben · Accepted solution]

Hey Steve,

Feel free to submit a support ticket using your own personal workspaceID, free customers are entitled to log tickets relating to workspace invitation issues.

Once a ticket has been logged, you may provide your email address on that ticket to avoid sharing this publically.

Cheers!
- Ben (Bitbucket Cloud Support)

[Steve Tran]

Hi Ben,

Thank you for your help. I submit a support ticket and the issue has been resolved.