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Cannot login to Bitbucket.org

Pedro Daniel Sanchez
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 5, 2024

I get the message: 

We couldn’t log you in

 

Any suggestions?

 

Thanks.

2 answers

1 vote
Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 6, 2024

Hello @Pedro Daniel Sanchez ,

as @Laurie Sciutti correctly stated, your account was Dormant due to a long period of no activity, causing the issue with the login.

We have set it to Active again, and you should be able to log in as usual as of now.

Let us know in case you are still facing the issue.

Thank you, @Pedro Daniel Sanchez !

Patrik S

0 votes
Laurie Sciutti
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 5, 2024

Hello @Pedro Daniel Sanchez and welcome to the Community!  Your account may be inactive so you'll need Atlassian Support assistance.  Maybe @Patrik S or @Theodora Boudale can assist.

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