Cannot log in to Bitbucket

[James Carroll]

Hi my Source Tree failed to open this morning so trying to reinstall. however I am getting the same error  when logging into bitbucket I see other people are getting, can you help resolve this please? 

We couldn’t log you in

You may run into this issue when you use specific browsers or add-ons that hide the referrer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

[Patrik S · Accepted solution]

Hey @James Carroll ,

welcome to the community!

Checking internally, I can see your account was in an Inactive state due to a long period of no activity.

I've just set the account to active again, which should enable you to log in and access Bitbucket now. Could you try again and let us know how it goes?

Thank you, @James Carroll !

Patrik S

[James Carroll]

Thank you :)