Hi!
I am trying to add a new member to my team, the procedure i followed is:
i tried 10 times but the mail does not arrive to my team member.
Can you help me?
I contacted the customer service and they told me that the email has been blocked due to the RTBF (Right to be forgotten) law.
they unblocked it and now it's all ok
Hi there,
I also can not add two specific users to my team. I think that is also due to RTBF. How can i unlock them?
Best,
Fabian
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Hello @Lorenzo De Francesco,
Do you mind raising a support ticket here and privately share the details about the project and email in question so that we can track it down?
Cheers,
Daniil
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