It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Cannot add member tot team


I am trying to add a new member to my team, the procedure i followed is:

  • Go to Project main page
  • Click on members
  • Click on manage team
  • Click on add Member
  • I fill the form with mail and Groups 
  • Hit ok
  • In the developer group details i can see that the invitation was sent

i tried 10 times but the mail does not arrive to my team member.

Can you help me?


2 answers

1 accepted

0 votes
Answer accepted

I contacted the customer service and they told me that the email has been blocked due to the RTBF (Right to be forgotten) law.

they unblocked it and now it's all ok

0 votes

Hello @Lorenzo De Francesco

Do you mind raising a support ticket here and privately share the details about the project and email in question so that we can track it down?


Thanks I created a ticket 

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Bitbucket

Share your software development horror stories!

Hey Community! I work on the Bitbucket product marketing team. With Halloween approaching, we wanted to discuss a topic tailor-made for October: development horror stories. Whether it was a lurk...

1,590 views 11 3
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you