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Can you please clear all my sessions? I cannot resolve CAPTCA in Sourcetree...

I am getting this error that I have to logout and login to resolve a CAPTCA before doing anything else in Sourcetree:

fatal: remote error: CAPTCHA required
Your Bitbucket account has been locked. To unlock it and log in again you must
solve a CAPTCHA. This is typically caused by too many attempts to login with an
incorrect password. The account lock prevents your SCM client from accessing
Bitbucket and its mirrors until it is solved, even if you enter your password
correctly.

If you are currently logged in to Bitbucket via a browser you may need to
logout and then log back in in order to solve the CAPTCHA.

Visit Bitbucket at https://www.code.dtf.lighting.com for more details.

1 answer

0 votes

Welcome to the Atlassian Community!

The session clearing is not done on the Bitbucket side, you can do it with your browser.

Close Sourcetree, then visit the URL given in your browser.  You will be asked to log in and solve a Captcha.  (You may already have a session running in the browser already, in which case, you can either log out of it and refresh, or use the browser's "incognito" mode, or a different browser)

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