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Can't see repositories when logged in using Gmail

Oyeme
I'm New Here
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June 10, 2023

Hi all,

I have multiple private personal projects and repositories created with a simple registration using email.

I tried to log in today using Gmail authentication. However, when I log in using Gmail authentication I don't see my projects at all. I can see only other friends' projects. It's completely empty. After an hour of investigation and pain, I logged in using my username and password so I can see my projects.

I use one email, and using email & password it list of repositories shows up, using Gmail the list of repositories and projects are not showing up

2 answers

0 votes
Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 13, 2023

Hello @Oyeme and welcome to the Community!

Could you please confirm if the email you used to log in with Google and didn't see your repositories, and the email which you directly logged in to Bitbucket and was able to see your repositories were the same email? 

Also, when logging in with Google, could you please confirm you are looking at the right workspace that has your repos? You can change the workspace by clicking on your personal avatar in the top right and selecting the All workspaces option.

Thank you, @Oyeme !

Patrik S

Oyeme
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 15, 2023

Yes, the email is the same. I can see the shared workspace, but I don't see my workspace and my repositories.

Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 27, 2023

Hello @Oyeme ,

I will raise an internal support ticket using the email you have posted this question, so we can investigate further. You should receive an email with the ticket link soon. In case you don't receive it, please let me know, so I can share the ticket link with you here (it's only visible to you and Atlassian staff).

Thank you, @Oyeme !

Patrik S

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rumschuettel-new
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June 10, 2023

I also experienced something similar, although for me it appears as if this account that I'm writing from uses the same e-mail address as the one of my original account (rumschuettel), and I cannot see the old repositories through it.

Unlike you, however, I can't even log into my old account anymore.

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