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Hi,
Seen many posts on this and assume the same is happening here. Is the email address something@domain.com on a bounce list as they are not receiving invite to repositories?
Any assistance much appreciated
*Edited to remove PII
Hello Ali and welcome to the Community,
I was able to find an error with your provided email address and have since cleared out the error. Please attempt to re-send the invite and let us know if it's still not coming through.
Regards,
Stephen Sifers
Hi Stephen
Thank you for fixing this previous issue for me, however i am trying to add another user to my account and i am running into the exact same problem, is it possible you can whitelist my domain.
the email is something@domain.com
thanks
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Hello Ali,
I checked the account you have listed, along with your entire domain was not able to see any blocks or bounces present.
I would have the user check their mailbox again to confirm if the invite is present. If not, then I would suggest checking with your email provider to ensure no filtering is preventing messaging at that level.
Regards,
Stephen Sifers
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